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PC Hardware Support Specialist Certificate Program

Certificate Professional Studies - Computer Information Technology

This program is slated for deletion at the end of Spring 2022. We are no longer accepting students into this program.

Current students - log in to BHCC Self-Service to review the most accurate program requirements for your catalog year, or contact Advising & LifeMap for more information. Prospective students - go to bhcc.edu/admissions and contact an admissions counselor.
Semester 1 Credits Milestone GenEd Note Pre-req Expand
CIT-110 Applications/Concepts
3

Milestone courses should be taken in the order shown.

Prerequisites: ESL-098 or RDG-095 or ELL-103 or placement
CIT-182 PC Hardware and Software
3

Milestone courses should be taken in the order shown.

Prerequisite: ESL-098 or RDG-095 or ELL-103 or placement
CIT-162 Cisco Networking I
3

Milestone courses should be taken in the order shown.

Prerequisites: ESL-098 or RDG-095 or ELL-103 or placement
OIM-100 PC Keyboarding Techniques
1

Students can also complete the Challenge Exam for OIM-100.  Please email pla@bhcc.edu for more information.
Total Credits:
Semester 1 Advising Note:
Semester 2 Credits Milestone GenEd Note Pre-req Expand
CIT-268 Operating Systems
3

Milestone courses should be taken in the order shown.

Prerequisites: CIT-110 or CIT-113 or CSC-120 or Chair approval
CIT-230 Help Desk Techniques
3

Milestone courses should be taken in the order shown.

Prerequisites: CIT-110 or Chair approval
Total Credits:
Semester 2 Advising Note:
  • Apply for graduation
Last Modified Date: June 15, 2021
Approved for the 2021-2023 College Catalog

Upon Completion of this Concentration Graduates will be able to:

  • Describe, remove, and replace select components of desktop and laptop personal computers; upgrade components based on customer needs and perform preventive maintenance and troubleshooting.
  • Understand the basics of the most common desktop Office applications.
  • Explain, install, and navigate the most common personal computer operating systems; upgrade components based on customer needs and perform preventive maintenance and troubleshooting.
  • Demonstrate good communication skills and professional behavior while working with customers.
  • Qualify to take the COMPTIA A+ Essentials Certification Examination.
  • Qualify to take the NETWORK+ Certification Examination.

Career Outlook

Graduates completing this certificate may find employment in information support services departments in firms large and small as well as other companies specializing in personal computer maintenance support.